viva.
Leading Nordic Marketing Agency | Sweden & Norway
Client
Duration
Year
Critical inflection point as AI capabilities rapidly evolved
The agency used numerous scattered AI tools across departments but lacked a unified system to capture organizational knowledge or monetize AI capabilities. Development bottlenecks prevented rapid iteration based on customer feedback, while absent analytics made measuring AI's impact difficult. They needed to build a new platform from scratch that could handle sensitive client data securely, comply with GDPR, and scale to support hundreds of specialized AI agents while differentiating Viva Media as the Nordic region's leading AI-powered marketing agency.
Enterprise-Grade AI Infrastructure,Platform Development & Agent Ecosystem
We architected a secure, scalable Azure-based infrastructure for multi-tenant AI agent deployment, with comprehensive compliance controls, audit trails, and data segregation built in from day one.
We developed a dual-interface portal enabling both internal employees and customers to interact with specialized AI agents, featuring real-time collaboration, complete chat history preservation, and intelligent orchestration through "Vivian," the master coordinating agent.
We established the technical foundation enabling rapid creation and deployment of specialized agents across SEO, SEM, social media, creative, and analytics—each designed to collaborate intelligently while maintaining strict security boundaries.
Nordic region's most advanced AI-powered marketing agency
The new architecture consolidates scattered AI tools into a unified, token-based system that captures organizational knowledge and enables seamless employee transitions. Internal teams now work in a centralized environment where AI interactions build institutional memory rather than disappearing when employees leave. The platform's modular design allows rapid development and deployment of specialized agents, with the first agent (Harmony) already testing with SEO teams for automated brand voice consistency checking across web pages. The architecture supports enterprise-scale deployment while maintaining flexibility to pivot as AI technology evolves, positioning Viva Media to pursue major enterprise clients with proprietary AI capabilities competitors cannot easily replicate.
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