Shamsaha.
Women's Crisis Support & Advocacy Organization | Bahrain
Client
Duration
Year
Status
Trust and responsiveness when it matters most
Shamsaha is a nonprofit organization based in Bahrain dedicated to supporting and empowering women through crisis advocacy, education, and community engagement. They operate a 24/7 confidential helpline, provide legal and psychological support, and run awareness programs across the Middle East—serving one of the most vulnerable user groups imaginable.
The organization faced a critical challenge: their app development moved at a crawl. Long lead times for fixes meant user feedback went unheard for months. They had limited control and visibility into their own technology—a dangerous position when serving women in crisis. They needed a tech partner who understood the sensitivity of their mission, could iterate rapidly based on real user needs, and could be trusted completely. Without this, they risked losing the trust of users who depended on them most.
Full Ownership, Agile Development & Secure Infrastructure
We took complete ownership of the entire software platform and positioned ourselves as a strategic long-term partner. This meant continuity, dedicated support, and a partner who cared about their mission as much as the technology.
We replaced slow, unresponsive development processes with agile, collaborative workflows that prioritize rapid iteration based on real user feedback. Every two weeks, new improvements. Every cycle, the platform gets better.
We built a secure, trustworthy platform specifically designed for sensitive user data, with comprehensive compliance controls, encryption, and audit trails. We implemented real-time analytics to measure what's working, what isn't, and where users need help most.
"This collaboration allows us to reach even more women who may be isolated, silenced, or unsafe. The Shamsaha App 2.0 strengthens our ability to deliver psychosocial first aid and mental health support wherever it’s needed most."
Dr. Mary-Justine Todd
Founder and CEO of Shamsaha
A platform built on trust. Responsive to real needs. Ready to scale.
Shamsaha now has a development partner who moves at their speed, not a bureaucratic vendor. Feedback from users translates into product improvements within weeks, not months. The organization maintains complete visibility and control over their technology roadmap.
The secure platform foundation enables Shamsaha to expand services confidently, knowing user data is protected and their mission is supported by technology they can trust. Real-time analytics provide insights to guide product decisions and measure impact once the platform scales.
Shamsaha went from fighting their tech partner to having one aligned completely with their mission. That's the difference between a vendor and a true partner.
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